Privacy Policy

Privacy Policy

PRIVACY POLICY

THE CLEANONIKA Effective Date: 10/8/2025

1. INFORMATION WE COLLECT We collect the following types of information: - Personal Information: Name, email address, phone number, billing address, service address - Payment Information: Credit card details, billing information (processed securely through third-party payment processors) - Service Information: Cleaning preferences, special instructions, access codes, pet information - Communication Records: Messages, calls, and correspondence with our team

2. HOW WE USE YOUR INFORMATION We use your information to: - Provide and schedule cleaning services - Process payments and billing - Communicate about appointments, changes, and service updates - Improve our services and customer experience - Send promotional materials (with your consent, opt-out available) - Comply with legal obligations

3. INFORMATION SHARING AND DISCLOSURE We do not sell, trade, or rent your personal information to third parties. We may share information: - With our cleaning staff to provide services - With payment processors for billing purposes - With legal authorities when required by law - With service providers who assist our operations (under confidentiality agreements)

4. DATA SECURITY We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. YOUR RIGHTS You have the right to: - Access your personal information - Request correction of inaccurate information - Request deletion of your information (subject to legal requirements) - Opt-out of marketing communications

6. CONTACT INFORMATION For privacy-related questions, contact us at: Email: cleanonika@gmail.com Phone: (305) 707-4060 Address: 4435 Touchton Rd E apt 925, Jacksonville, FL 32246

7. POLICY UPDATES This policy may be updated periodically. Changes will be posted on our website and become effective 30 days after posting.

This Privacy Policy complies with applicable Florida and federal laws, including the Florida Information Protection Act.